NEW DAY, NEW NAILS, NEW MOOD.

Shipping Info

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FAQs
Shipping Inf
Where do we ship?
  • We wish we could get our products into the hands of everyone. Currently, we can ship to the continental U.S. and most international countries. Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO or other military addresses. We are working on getting our products everywhere around the world. Email us if you have more questions.

When will my order be shipped?
  • Most orders are processed within 1-4 business days of receipt. This does not include weekends and holidays. However, please understand that there may be slight delays, depending on the volume of orders received at a given time. We appreciate your understanding.

Can I change my shipping address?
  • You can change the shipping address ONLY if the order has not been shipped. Please double check your shipping address and make sure it is correct when you are placing the order.
Delivery delays?
  • While we try our best to ship out your orders in the speediest manner, unfortunately, it is difficult to guarantee specific delivery times or be held responsible for delays in transit. If there is a substantial delay in the delivery of your order, we suggest contacting your local post office with your tracking number to expedite the shipping process. Unfortunately, once an order is out of our hands, we have no more information than you regarding the whereabouts of your package. Please contact the mail carrier for any delivery concerns you may have.

  • Important Notice:
    1. After the package is shipped, it will take 2-3 days to be tracked(Holidays may extend the update time)
    2. US packages cannot be tracked on the USPS website, the exact tracking URL is: www.nailnrivanalab.com . You can also find the shipping tracking portal in the information section at the bottom of our website and click in for inquiries.

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